Capquest Debt Recovery – Debt Collection Agency

A Guide to Capquest Debt Recovery in the UK

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This Guide Includes

1. Capquest Debt Recovery – Debt Collection Agency

2. Who are Capquest Debt Recovery?

3. What can Capquest Debt Recovery do?

4. What should I do if Capquest Debt Recovery try to contact me?

5. How do I contact Capquest Debt Recovery?

6. How can Refresh Debt Advice help me stop Capquest Debt Recovery?

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Capquest Debt Recovery – Debt Collection Agency

Have you recently received a letter or a phone call from Capquest Debt Recovery? If yes, read our ultimate guide for further advice and information to find out how we can help you.

If you’re currently in a financially difficult position, Refresh understands how challenging this can be. Trying to make your monthly repayments on time to your creditors isn’t always easy. Clearing debts such as unpaid pay day loans, doorstep loans, credit cards, catalogues, and not to forget any overdrafts isn’t always easy and straightforward with everyday living costs adding up year on year.

Remember that any debt collection agency such as Capquest Debt Recovery are not bailiffs. This means that they do not have the same rights that a magistrate or high court enforcement agent would have.

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Who are Capquest Debt Recovery?

Capquest Debt Recovery are a UK debt collection recovery agency. Their sole purpose is to recover unpaid debt.

The debt collection agency was founded in 1985. Capquest’s clients are those who provide credit in the UK, such as high street banks, credit card companies, motor finance companies and many others.

Capquest Debt Recovery also manages a large number of credit portfolios on behalf of a number of leading UK financial institutions. These include: high street lenders, utility companies and consumer credit companies.

The company’s UK headquarters are based in Farnborough, with an additional office in Glasgow. They also employ more than 350 people.

Capquest are a subsidiary of Arrow Global Group Plc, one of the UK’s largest purchasers of non-performing accounts and providers of credit management solutions.

The debt recovery agency states that they “listen to their customers’ needs and work with them to develop realistic and manageable ways to repay their accounts.” Additionally, their aim “is to help customers get back onto the road to financial health.”

If you’re struggling with debt and need help with stopping Capquest Debt Recovery. Call our specialist advisors today on 0800 121 48 63 or complete the online form to the right to request a call-back.

What can Capquest Debt Recovery do?

Capquest Debt Recovery are a debt collection agency, this means that they are not given any additional legal powers to help them when recovering outstanding balances. They cannot take any further action that the original creditor would not be able to take themselves. This essentially means that Capquest have to follow the same processes and guidelines as the original creditor would have to do when trying to recover any outstanding debt.

The company will try to get in touch with you in a number of different ways. You will most likely hear from Capquest Debt Recovery through letters in your mail box and phone calls made to your landline and mobile phone.

Dealing with Capquest Debt Recovery will be a tough experience for many people who are struggling with debt, this only becomes more difficult when you start to receive letters and phone calls from them.

The good news is that, Capquest Debt Recovery along with many other debt collection agencies are not allowed to mislead you with false information about their legal rights.

Our expert advisors will be able to take into account your current financial situation to help you find a solution that’s right for your needs. We can negotiate an affordable payment plan for you. We will do this for any debts held by Capquest Debt Recovery, along with any other debts that you may have.

Speak to a specialist money advisor at Refresh Debt Services today on 0800 121 48 63 or simply complete the online form on this page to request a call-back.

What should I do if Capquest Debt Recovery try to contact me?

Don’t ignore their phone calls and letters to start with. This could make the situation worse, as they will be more likely to proceed with further action.

At this stage, it is important to know what your rights are and what you should do when Capquest debt recovery start their collection process. We’re able to help you resolve this situation by discussing a variety of wider financial solutions that are available to you.

Debt collection agencies such as Capquest will send you many automated and standardised letters. They will ask you to contact them by phone to set up a suitable arrangement. Sometimes, they may even try to threaten you with a visit to your property.

Later down the line, Capquest Debt Recovery could potentially offer you an out of court settlement. The situation can become less manageable when they start making threats to take you to court to obtain a county court judgement (CCJ), depending on your circumstances, in some instances, they could make you bankrupt.

It’s important to remember that these are automated letters, a similar letter will be sent to everyone Capquest are trying to recover unpaid debt from.

For many, it can be difficult to come to a suitable arrangement when setting up a repayment plan with Capquest Debt Recovery. We can help you find a solution that’s right for you by looking at what you can realistically afford to pay each month. We take into account details of your current financial situation by running through a household income and expenditure with you. This looks at what money you’ve got coming in and where that money is being spent, this information will help us to advise you on the most suitable option.

Have you been contacted by Capquest Debt Recovery? If yes, contact Refresh Debt Services to speak to one of our friendly advisors today for free impartial advice. We’re able to advise on a range of solutions, helping you become debt free.

How do I contact Capquest Debt Recovery?

You can contact Capquest Debt Recovery through a number of different ways.

If you wish to contact Capquest Debt Recovery via post, you can write to them at: Capquest Group, Templer Avenue, Farnborough Business Park, Farnborough, Hampshire, GU14 6FE

You can call Capquest Debt Recovery on 0333 999 7200 and fax them on 0333 999 7299

Their office opening hours are as follows:
8:30am – 8:00pm, Monday to Thursday
8:30am – 6pm Friday
9:00am – 1pm Saturday
Closed – Sunday

Remember that any telephone calls you make may be recorded.

Visit Capquest Debt Recovery’s website directly at:

If you need to email Capquest Debt Recovery, you can send them a message at:

How can Refresh Debt Advice help me stop Capquest Debt Recovery?

Our friendly team of advisors understands how worrying it is when you receive letters and phone calls from companies such as Capquest Debt Recovery.

It can often be a difficult and stressful position to be in when you’re falling behind and not in control of your debts. This is why we’re able to help you find the right solution to meet your personal circumstances.

If you need help with Capquest Debt Recovery, as well as help with any other debts that you may have, call our expert advisors today on 0800 121 48 63 or complete the online form to the right of this page to request a call-back.

Reviews & Testimonials

I really appreciate the support I was given regarding debt advice. I was provided with the upmost respect and there was no judgement at all. As difficult as it was to go through my situation, the advisors made me feel comfortable and were able to support me to find a solution to better manage my debts. A huge thank you to Jay and Keeley.
IB Whittaker
I was in a really bad situation due to a sad divide between my family but when I came to Refresh Debt Services, my mind was almost at complete ease. Keith Brady in particular is a lovely advisor and does his utmost to not only help, but follow each step along the way with perfect understanding of each situation. Couldn't recommend this company enough.
Michelle D'Arcy
Keith was great! constantly asked if I had any questions, made sure I understood everything, didn't rush me when I was getting information. Totally professional but also put me at ease and we even had a little joke. The weight of the world has been lifted off my shoulders. 100% recommend them.
Craig Newkland
Very very good service and advice. People at Refresh are friendly, polite and knowledgeable. Would recommend to anyone.
Linda Harvey
From the day i started my DMP the team have been more than helpful and respectful. Over the Last years i have had know reason to contact Refresh as i never had any issues with my payments ect. In the last week as my DMP has come to an end i needed advice and support with being able to show proof my DMP had come to and end and i now owe nothing, but also a huge weight lifted from my shoulders. Brenna my account manager was soo helpful and understanding and took her time to chat to me and send me all the info i had asked for. These people are not judgmental or insensitive, just helpful people trying to help you get back on track!! Thank you
jean roaach
I found refresh very helpful when I was struggling with my debts. I received monthly statements and updates on what I was paying and when things changed and was only to happy to help with any problems I had all ways pleasant on the phone and understanding. Lucky enough I am debt free thanks to refresh would highly recommended them
Keith was so helpful! Made me feel very comfortable to talk to him about the help I needed. Would recommend anyone who is struggling to talk to him! Fantastic service! Couldn’t be more grateful of his time and help!
Keith was absolutely brilliant. I was a victim of a sophisticated Bitcoin scam which has been largely responsible for my present financial predicament and I feel embarrassed and ashamed that I allowed this to happen to me.As a result I was really scared as I began to think that everything was fraudulent including Debt Management agencies. Right from the start I felt safe and reassured with Keith. He not only knew his stuff but validated my feelings and perceptions, was not at all judgemental and his concern and empathy were genuine with marked social, psychological and emotional intelligence and sensitivity. For the first time since I realised I had been scammed I could sleep. I felt protected and I still do. He would make a very good psychiatrist.
From the moment I spoke to Keith he put me at ease. He professionally took me through the possible steps, answering any questions that I had and his empathy and reassurance was very appreciated. Once I came to a final decision on what I needed Keith again answered any other questions and quickly put the plan into action. Honestly I had spent so many days/nights worrying about the debts once I had finished talking to Keith I felt like a huge weight was lifted from My shoulders!! I can’t thank Keith enough for taking the time to listen and then implement the plan for me! 10/10
Zdenka Suchankova
Its a very friendly staff, just 5:45 I wait for next phone call and now its a5:50 and nobody call me. Something wrong?

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