Credit Resource Solutions – Debt Collection Agency

A Guide to Credit Resource Solutions debt recovery in the UK

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This Guide Includes

1. Credit Resource Solutions – Debt Collection Agency

2. Who are Credit Resource Solutions?

3. What will Credit Resource Solutions do?

4. What should I do if Credit Resource Solutions contact me?

5. How do I contact Credit Resource Solutions?

6. How can Refresh Debt Advice help me stop Credit Resource Solutions?


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Credit Resource Solutions – Debt Collection Agency

Credit Resource Solutions are a debt recovery agency who specialise in collecting unpaid debt. If you’ve failed to make payments to your creditors, they may contact you to set up an arrangement to repay your outstanding balances.

Our ultimate guide to Credit Resource Solutions details what you need to know about them, how to deal with them and includes information on how we can help you resolve the situation.

If you’re late on payments for pay day loans, credit cards, catalogues, mobile phone bills and utility bills, it can create a lot of pressure when trying to figure out how to manage things. The experts at Refresh Debt Services are able to explore a number of options to help you find the right solution.

Credit Resource Solutions are not an enforcement company. As a debt collection agency, this doesn’t give them the same rights when trying to collect the unpaid balances.

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Who are Credit Resource Solutions?

Credit Resource Solutions (CRS) are a UK debt recovery agency who focus on collecting outstanding debt on behalf of their clients.

The company was purchased by Andrew and Julie Calvert in 2004 and provides bespoke debt collection solutions. They focus on “contemporary blended contact techniques, compliance and Treating Customers Fairly (TCF).”

They also hold relevant licenses to operate, they’re regulated by the Financial Conduct Authority (FCA) and are members of the Credit Services Association (CSA), their trade body.

The processes they use to contact clients when recovering debt include high volumes of emails, SMS and interactive voice recognition (IVR) calls, instead of traditional cold calling. They also use traditional techniques such as an outbound dialler and sending letters.

Credit Resource Solutions was founded in 2003, they acquired their first ‘blue chip’ client in 2004, the company became profitable in 2005.

The company won ‘The Debt Collection Agency of the Year’ at the Debt Collection Awards in 2008.

If you’re finding it difficult to manage debt and need advice on how to stop Credit Resource Solutions, call our specialist advisors today on 0800 121 48 63 or complete the online form to request a call-back.

What will Credit Resource Solutions do?

Credit Resource Solutions’ purpose is to recover money that customers owe on behalf of their clients. These clients can be from the following sectors: e-commerce, financial services, insurance collections, retail, utility companies and many more.

The company will try to contact you through numerous phone calls, as well as sending you lots of automated emails and letters.

Credit Resource Solutions are regulated by the Financial Conduct Authority (FCA), they are not allowed to give you any false information through any communication they use. If they do give you false information, they are breaking the law. If this occurs, you must report what happened to the FCA as quickly as possible, include relevant times and dates.

Our expert advisors are able to mediate on your behalf, we will set up an affordable repayment plan to help you clear any outstanding debt that is now with Credit Resource Solutions or any other debt recovery agency.

Contact Refresh Debt Services today by calling 0800 121 48 63 or alternatively, complete the online form on this page to request a call-back from an expert advisor.

What should I do if Credit Resource Solutions contact me?

It’s useful for you to know your rights when debt recovery agencies like Credit Resource Solutions make contact. It’s also worth getting additional advice by speaking to an expert advisor by calling today, they will be able to consider your individual circumstances.

Credit Resource Solutions are likely to make a number of phone calls to you, as well as sending you a number of emails and letters. The purpose of this is to establish contact and try to set up a repayment plan with you. Unfortunately, CRS won’t always take your personal and financial circumstances into consideration when agreeing to an arrangement.

Remember to keep a copy of any correspondence you receive from Credit Resource Solutions. Our team is able to discuss a variety of wider financial solutions available to you that will help you become debt free. If you’re unable to call, you can request a call-back by completing the form on this page.

If you’re finding it difficult to reach a suitable agreement with Credit Resource Solutions, or any other company that you owe money to, we’re more than happy to help. Unfortunately, creditors and debt recovery agencies don’t always consider your personal and financial situation. They may even threaten you with court/legal action, these threats will only make things more difficult for you and your family.

Our specialist team of money advisors know exactly how to deal with debt recovery agencies such Credit Resource Solutions. By completing a detailed financial assessment about your income and expenditure, we can see what you’re able to realistically pay each month to your creditors. We will look at what is affordable and sustainable.

Once, we’ve completed this, you will be presented with a number of different wider financial solutions to choose from. The specialist advisor will explain both the advantages and disadvantages of each solution. This will give you confidence to help you make the right decision when taking the first steps to becoming debt free.

If you have been contacted by Credit Resource Solutions or any other debt recovery agency, call Refresh Debt Advice today on 0800 121 48 63. Alternatively, you can complete the online form on this page to request a call-back.

How do I contact Credit Resource Solutions?

You can contact Credit Resource Solutions through the following methods:

If you want to write to Credit Resource Solutions, you can send them a letter at the following address: Credit Resource Solutions Ltd, 3rd Floor West, Bowling Mill, Dean Clough, Halifax, West Yorkshire, HX3 5AX

If you need to speak to a member of staff at Credit Resource Solutions via telephone, call: 01422 324 510

Here are Credit Resource Solutions’ office opening hours:
Monday to Thursday: 8:00am – 7:00pm
Friday: 8:00am – 6:30pm
Saturday: 9:30am – 12:30pm
Sunday: Closed

Remember that all telephone calls made to Credit Resource Solutions are likely to be recorded.

You can visit Credit Resource Solutions’ website by clicking the following link: https://creditresourcesolutions.co.uk/

If you need to contact Credit Resource Solutions by email, you can send your message to: info@creditresourcesolutions.co.uk

How can Refresh Debt Advice help me stop Credit Resource Solutions?

At Refresh, we know how worrying it is when debt recovery agencies such as Credit Resource Solutions attempt to chase you up for unpaid debts. The added pressure from their phone calls, emails and letters doesn’t help.

Our specialist advisors will look at both your personal and financial circumstances before advising on a range of wider financial solutions available to you.

Before we set up an affordable repayment plan for you, we will ensure that it is realistically manageable. We believe it’s imperative that we explain both the advantages and disadvantages of all options. We will provide you with all the necessary information you need to help you make the right decision, as well as answering any questions that you may have. The purpose of this is to help you move towards a debt free future.

If you need help with Credit Resource Solutions or with any other outstanding debts that you may have, call Refresh Debt Advice today on 0800 121 48 63 or alternatively, complete the online form to request a call-back.

Reviews & Testimonials

Charlotte
2021-05-04
I really appreciate the support I was given regarding debt advice. I was provided with the upmost respect and there was no judgement at all. As difficult as it was to go through my situation, the advisors made me feel comfortable and were able to support me to find a solution to better manage my debts. A huge thank you to Jay and Keeley.
IB Whittaker
2021-04-28
I was in a really bad situation due to a sad divide between my family but when I came to Refresh Debt Services, my mind was almost at complete ease. Keith Brady in particular is a lovely advisor and does his utmost to not only help, but follow each step along the way with perfect understanding of each situation. Couldn't recommend this company enough.
Michelle D'Arcy
2021-04-28
Keith was great! constantly asked if I had any questions, made sure I understood everything, didn't rush me when I was getting information. Totally professional but also put me at ease and we even had a little joke. The weight of the world has been lifted off my shoulders. 100% recommend them.
Craig Newkland
2021-04-28
Very very good service and advice. People at Refresh are friendly, polite and knowledgeable. Would recommend to anyone.
Linda Harvey
2021-04-27
From the day i started my DMP the team have been more than helpful and respectful. Over the Last years i have had know reason to contact Refresh as i never had any issues with my payments ect. In the last week as my DMP has come to an end i needed advice and support with being able to show proof my DMP had come to and end and i now owe nothing, but also a huge weight lifted from my shoulders. Brenna my account manager was soo helpful and understanding and took her time to chat to me and send me all the info i had asked for. These people are not judgmental or insensitive, just helpful people trying to help you get back on track!! Thank you
jean roaach
2021-04-17
I found refresh very helpful when I was struggling with my debts. I received monthly statements and updates on what I was paying and when things changed and was only to happy to help with any problems I had all ways pleasant on the phone and understanding. Lucky enough I am debt free thanks to refresh would highly recommended them
Sarah
2021-04-15
Keith was so helpful! Made me feel very comfortable to talk to him about the help I needed. Would recommend anyone who is struggling to talk to him! Fantastic service! Couldn’t be more grateful of his time and help!
Carolyn
2021-04-03
Keith was absolutely brilliant. I was a victim of a sophisticated Bitcoin scam which has been largely responsible for my present financial predicament and I feel embarrassed and ashamed that I allowed this to happen to me.As a result I was really scared as I began to think that everything was fraudulent including Debt Management agencies. Right from the start I felt safe and reassured with Keith. He not only knew his stuff but validated my feelings and perceptions, was not at all judgemental and his concern and empathy were genuine with marked social, psychological and emotional intelligence and sensitivity. For the first time since I realised I had been scammed I could sleep. I felt protected and I still do. He would make a very good psychiatrist.
customer
2021-04-01
From the moment I spoke to Keith he put me at ease. He professionally took me through the possible steps, answering any questions that I had and his empathy and reassurance was very appreciated. Once I came to a final decision on what I needed Keith again answered any other questions and quickly put the plan into action. Honestly I had spent so many days/nights worrying about the debts once I had finished talking to Keith I felt like a huge weight was lifted from My shoulders!! I can’t thank Keith enough for taking the time to listen and then implement the plan for me! 10/10
Zdenka Suchankova
2021-03-29
Its a very friendly staff, just 5:45 I wait for next phone call and now its a5:50 and nobody call me. Something wrong?

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