Firstly, do not make the situation worse by ignoring phone calls and/or letters you receive from PRA Group.
It’s important to know your rights and what to do at each stage of the PRA Group’s debt collection recovery process. We’re able to help you resolve the situation by discussing a number of different wider financial solutions available to you.
Debt collectors like PRA Group will send you a number of different automated letters. They will ask you to contact them by phone to set up a repayment plan. If you fail to do this, they will try to threaten you with a visit to your property.
Later down the line, PRA Group will attempt to offer you an out of court settlement. Correspondence can escalate when they start making further threats to take you to court to obtain a county court judgement (CCJ) or in some rare cases, even make you bankrupt.
It’s important to remember that these are standard automated letters, a similar letter will be sent by PRA Group to everyone they try to recover unpaid debt from.
It can be difficult to arrange a suitable repayment plan with PRA Group. This is why we’re able to help you find a financial solution that you can realistically manage through instalments. We take into account your current financial circumstances by going through a detailed household income and expenditure sheet to identify what would be your best available option.
Have you been contacted by PRA Group? If yes, contact Refresh Debt Services to speak to one of our friendly specialist advisors for free and impartial advice. We’re able to understand your current financial situation and advise on a range of solutions, helping you become debt free.